Q's without A's

These are questions that are asked regularly to the staff at the license plate office. One of the primary roles of the license plate office employees is educating people. This can be very repetitive, often with busy offices answering the same questions literally hundreds of times a day.

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  • Can I come in without an appointment? / Do I have to make an appointment?

  • How early can I check-in for my appointment?

  • Is this the right place to register my car? / Is this the right place to get plates for my car?

  • Do you speak Spanish?

  • Can I pay with a debit card at the window? 

  • Where should I park for a VIN verification?

  • How much will my first-time registration cost?

  • How far out do I have to schedule in advance?

  • Do you have any walk-ins? / How do I get in line as a walk-in?

  • Can we get our marriage license today? / Can we get our marriage license here?

  • How do I renew my registration if the yellow machine tells me that I need to provide proof of insurance?

  • Can I use cash at the self-service renewal machine?

  • Can I renew my handicap placard here?

  • Where can I get a “Branded Title Disclosure” form/sheet?

  • How long does it take for the self-service registration renewal machine to recognize an emissions test?

  • Can I renew my handicap plates on the self-service registration renewal machine?

  • Can I get a temporary plate from this office?

  • Where do you make an appointment at?

  • I didn’t get my renewal notice/card!

  • How do I check-in without a phone? How do I check-in without a QR code?

  • Can someone help me navigate the self-service registration renewal machine?

  • The self-service registration renewal machine won’t read my renewal notice/card!

  • Is there a manager available for an ACP customer?

  • How does a Title Complete Notice transaction work?

  • Can I use the self-service registration renewal if I had to get an emissions test this year?

  • How do I get a new title?

  • Is there a sticker for the state park pass that I just purchased at the self-service registration renewal machine?

  • Do I need an appointment to get a new plate for my car?

  • I live in ______ County, can I obtain plates for my car here at the Arapahoe County office?

  • How do I get a duplicate year sticker that goes on my license plate?

  • Do I need to see a clerk to take care of a renewal notice that I received in the mail?

  • Where do I go to check-in for a driver’s license appointment that I already scheduled?

  • What is the process to get a driver’s license?

  • Can I get a credit from my previously registered car applied to my newly purchased car’s registration?

  • Where do I find out if I have any traffic tickets?

  • What time does the office open in the morning? What time does the office close at night?

  • Who do I contact if I believe I lost an item at the office?

  • How do I update my address that is associated with my vehicle’s registration?

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